Transformation’s Better the Second Time Around
Transforming an Organization’s Design Once is a Major Challenge. Transforming it a Second time is a Greater Challenge. However, the next transformation can be easier than you might expect. What the second transformation will require is to build on the learnings from the first two organization designs. Then to use a design process that is appropriate to any circumstance. What is that? It is a design process of emergent evolution based in principles of complex adaptive systems (CAS). Design principles can be introduced one by one. Each element can be chosen for its strength without requiring that everything be changed.
Our first tip: Don’t start with surveying what is wrong; start with creating what is wanted. You’ve tried two different designs. The first emerged from creating structures to support a theory and its resulting actions. The second came from a commitment to some values and, probably, a reaction against certain things instead of being for what was really wanted. In any case, theory and principles will need to be recreated.
What is required is to develop a framework of organization that is, for all practical purposes, infinitely adaptable at each step. There are four organizational design elements that need to work synergistically: 1) Linear, 2) non-linear (CAS), 3) Distributive and 4) energy from independently intelligent agents – your members. Innovation and adaptability are features of the interplay of these four elements. These are complementary and not antagonistic if understood and used as each is most appropriate.
When the framework or platform is in place, we support the dialogue in your enterprise that enables the next step to be created. Then, even before being implemented, people engaged in making the change can consider the question, “If we did this, then what would we want to do next?” One step at a time. The process will take multiple steps before implementation will begin. The design process will always be multiple steps ahead of implementation. This process will lead to unique features that could not be seen from the beginning.
Mentoring and support will be offered throughout the process. Creation and development of your in-house resource team will be provided, including remote on-demand calls.
The Transformatives take a consulting arrangement only when there is full commitment to do what is needed. This will involve a leader, board support and agreement that there will be an in-house implementation team being developed as the initiative progresses. I will work with leadership so the whole effort will spread the thinking and participation through- out the enterprise. Hard as it seems to believe at the beginning, revenue and profits will start to grow immediately.
Our commitment to our clients is for life. We are available to talk without charge after the conclusion of our engagement for we will have developed a unity of vision or purpose that is lasting. Even workshop participants and project team members can, and do, call to talk years after our work together.